Responsible Gaming

Last Updated: December 14, 2025

Understanding Responsible Gambling Principles

Responsible gambling is a fundamental commitment to maintaining a safe, ethical, and transparent gaming environment. At 365 Lottery, we believe that gambling should be an enjoyable form of entertainment, not a means of financial gain or personal escape. Our core values prioritize player well-being, mental health, and financial stability. Key principles include:

• Voluntary and controlled participation

• Transparent gaming rules and odds

• Protection of vulnerable individuals

• Promoting balanced and informed decision-making

• Preventing gambling addiction

Age Requirements and Verification

Strict Age Verification:

• Minimum legal age: 18 years in India

• Mandatory government-issued ID verification

• Multi-step identity confirmation process

• Automatic account suspension for underage attempts

Detailed verification steps: 1. Government photo ID submission 2. Address proof verification 3. Facial recognition technology 4. Cross-referencing official databases

Financial and Time Management Strategies

Setting Limits

• Daily deposit limits: ₹5,000 – ₹50,000

• Weekly spending caps

• Monthly transaction restrictions

• Session time management tools

Practical Limit Examples:

• Low-risk player: ₹2,000 daily limit

• Moderate player: ₹10,000 weekly cap

• High-engagement player: ₹50,000 monthly restriction

Recognizing Problem Gambling Warning Signs

Behavioral Indicators

• Increasing time spent gambling

• Neglecting personal/professional responsibilities

• Borrowing money for gambling

• Lying about gambling activities

• Chasing losses consistently

Financial Red Flags

• Unexplained financial difficulties

• Frequent credit card declines

• Sudden liquidation of assets

• Persistent borrowing

• Unexplained cash withdrawals

Emotional and Social Warning Signs

• Anxiety about gambling outcomes

• Mood swings related to gaming results

• Social withdrawal

• Relationship strain

• Decreased work/academic performance

Comprehensive Support Resources

National Helplines

• Government Mental Health Helpline: 1075

• SHUT (Society for Health & Unemployment Transfer): 9152987821

• Vandrevala Foundation: 9999666555

International Support Organizations

• GambleAware.org

• BeGambleAware.org

• GamCare.org.uk

Self-Exclusion and Platform Controls

Self-Management Tools

• Temporary account suspension

• Permanent self-exclusion options

• Cooling-off periods

• Reality check notifications

• Detailed activity statements

Family Support and Education

Resources for Families

• Educational workshops

• Counseling referrals

• Support group connections

• Financial guidance programs

• Mental health resources

Maintaining Healthy Gambling Perspectives

Realistic Expectations

• Gambling as entertainment, not income

• Understanding probabilistic outcomes

• Emotional detachment from results

• Balanced lifestyle management

Platform Commitment to Player Welfare

Our dedication includes:

• Continuous responsible gaming training

• Regular platform safety audits

• Transparent communication

• Proactive player protection measures

Treatment and Professional Help in India

Available Support Channels

• Psychological counseling

• Addiction rehabilitation centers

• Online therapy platforms

• Support group networks

• Mental health professionals specializing in gambling addiction

Contact Information

Customer Support:

• Website: 365 Lottery Support

• Email: [email protected]

• Phone: +918976543210

• Address: Floor 8, Business District, Bandra Kurla Complex, Mumbai, Maharashtra 400051

Remember: If gambling stops being fun, it’s time to stop. Your mental health and financial well-being are our top priorities.